Reservations can be made directly on our website, through our mobile app, by calling our reservations team, or via third-party booking platforms.
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Most reservations require a valid credit card, GCASH transfer and Bank Transfer to guarantee the booking. Some exceptions may apply for walk-in guests or special promotions.
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Our resort rooms are non-smoking. Designated smoking areas are available outside the resort premises.
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Check-in time is typically from 2:00 PM, and check-out time is until 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
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Reservations can be modified or cancelled through the same platform where the booking was made. Please refer to your confirmation email for specific instructions.
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Our standard cancellation policy allows for free cancellation up to 48 hours before arrival. Different terms may apply for special rates or packages.
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Payment is typically collected at check-in. For non-refundable rates, payment is required at the time of booking.
Reservations are considered confirmed once down payment of 50% paid through GCASH/Bank Transfer or a valid credit card is fulfilled. (Down payment is only accepted on the medium provided in the confirmation email.)
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The displayed room rates do not include taxes and fees. These will be added at the time of booking or during check-in. Environmental fee and Tourism fees are settled at the front desk of the resort upon check-in.
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We accept major credit cards, debit cards, and cash. We may also accept mobile payment options.
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Yes, complimentary Wi-Fi is available in all guest rooms and public areas of the resort.
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Breakfast is not included with certain room rates or packages. Please check the details of your booking for more information.
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Our resort rooms are non-smoking. Designated smoking areas are available outside the resort premises.
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Yes, rollaway beds and cribs are available upon request and subject for availability. Additional charges may apply.
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Our hotel has a pet-friendly policy for certain room types. Please check with the reservations team for specific details and any associated fees. Please read the Pet Policy for your information.
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No, but do check with our front desk management and the website for further improvements on future programs.
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No, but do check with our front desk management and the website for further improvements on future programs.
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We follow rigorous cleaning protocols and have implemented social distancing measures, hand sanitizing stations, and contactless check-in options to ensure the safety of our guests and staff.
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No, but do check with our front desk management and the website for further improvements on future programs.
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Yes, we offer luggage storage for our guests at no extra charge.
